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How to take a screenshot

Full screen on Windows 1. Press ‘Print Screen/PrtScrn’ or press ‘Alt’ and ‘Print Screen/PrtScrn’ (different for each PC). 2. Click ‘Start’. 3. Open ‘Paint’. Do a search for ‘Paint’ if you can’t find it. 4. Click ‘File’. 5. Click ‘New’ to open a new page. 6. Click on ‘Paste’ in the new page. 7. Click on ‘File’. 8. Click on ‘Save As’. 9. Name the new file, choose where you want it to save on your computer, and click ‘Save’. Part of the screen on Windows 1. Click ‘Start’. 2. Click ‘Snipping Tool’. Do a search for ‘Snipping Tool’ if you can’t find it. 3. In the ‘Snipping Tool’ select ‘New’. 4. The cursor will then change to a crosshair pointer. 5. Move the crosshair to where you want to capture. 6. Click and drag to select an area. 7. When you have selected the area you need, release your Mouse or Trackpad. 8. Click on ‘File’. 9. Click on ‘Save As’. 10. Name the new file, choose where you want it to save on your computer, and click ‘Save’. Users running Windows 10 1. Use the ‘Print Screen’ button (PrtSc). You'll find it on the upper-right side of most keyboards (or next to the Space Bar on some). It will copy an image of your entire screen to the clipboard. You can then hit ‘Ctrl + V’ to paste it into a document. Taking a screenshot with an iPad or iPhone On devices with a Home button: 1. Hold down the ‘Power’ button and press the ‘Home’ button (at the exact same time). 2. If your sound is on, you will hear a camera shutter and see a ‘flash’ on the screen when you take a screenshot. 3. Tap on the screenshot preview that appears in the bottom left corner of your screen, then tap ‘Done’. 4. Select where you would like to save your screenshot: - ‘Save to Photos’ – the screenshot will appear in your camera roll and in the Screenshots album of your Photos app. - ‘Save to Files’ – the screenshot can be saved to your iCloud account. On devices without a Home button: 1. Hold down the ‘Power’ button on the right of the device (top button on an iPad) and the ‘Volume up’ button at the same time. 2. Follow steps 2, 3 and 4 for devices that have a Home button. How to screenshot on Samsung 1. Press and hold the ‘Power’ button and the ‘Volume down’ button (at the same time) for 1 to 2 seconds to take the screenshot. 2. You should see the screen flash or change before it goes back to normal. Samsung phones also support hand gestures to take screenshots. To do this you can: 1. Position your hand like you plan to karate chop the phone, then swipe the entire side of your hand along the screen from left to right. 2. You may need to set this up by going to ‘Settings’, ‘Advanced features’, ‘Motion and gestures’ and ‘Palm swipe’ to capture. How to screenshot on Google Pixel 1. Open the screen that you want to capture. 2. Press the 'Power’ and ‘Volume down’ buttons at the same time. 3. Your phone will take a picture of the screen and save it. 4. At the bottom left, you will find a preview of your screenshot. How to screenshot on Chromebook 1. A screenshot is a photo of what is on your device’s screen. 2. The ‘Window Switcher’ button (or Show Windows key) is needed to take a screenshot. This button is located at the top of the keyboard and has an image of a box with lines next to it. 3. Press ‘Shift, ‘Ctrl’ and ‘Show Windows’, then select ‘Screenshot’ to capture your full screen, part of the screen, or a specific window. 4. Screenshots are automatically copied to your clipboard. Full screen on a Mac 1. Pressing the ‘Command’, ‘Shift’ and ‘3’ keys (all at the same time) will capture the entire screen. 2. You should see the screen flash or change before it goes back to normal. 3. The screenshot usually gets saved to the Mac desktop. Part of the screen on a Mac 1. Pressing the ‘Command’, ‘Shift’ and ‘5’ keys (all at the same time), will bring up the screen-capture window which allows you to capture different parts of the screen or a particular window. 2. The cursor will then change to a crosshair pointer. 3. Move the crosshair to where you want to capture. 4. Click and drag to select an area. 5. To adjust an area, hold ‘Shift’, ‘Option’, or the ‘Space bar’ while you drag. 6. When you have selected the area you need, release your Mouse or Trackpad. 7. You should see the screen flash or change before it goes back to normal. 8. The screenshot usually gets saved to the Mac desktop.

I haven't received my confirmation email

If you haven't received your confirmation email, try searching your junk mail inbox to see if the email is in there. It may also be in your other inbox folders within your email account. If you have not received the email, go to https://my.konnect.software and log in with the username and password that you created during your sign up process and request to have the confirmation email re-sent.

How to disable Autofill

When filling out fields and forms, some information may be saved within your browser using a feature called Autofill: While some of this information may be your client's personal details, Autofill can also save data when this feature is enabled! 😱 To protect you and your data, we recommend turning Autofill for forms OFF! Turn off Autofill in Chrome 1. On your computer, open Chrome. 2. At the top right, click More (indicated by 3 vertical dots) → Settings. 3. Click on 'Addresses' 4. Turn off Autofill forms. Turn off Autofill in Safari 1. On your Mac, open Safari. 2. Go to Safari → Preferences. 3. When the preferences box appears, click on the Autofill tab. 4. Uncheck all the boxes (except user names and passwords if you use Safari to maintain your login information). Turn off Autofill in Firefox 1. On your computer, open Firefox. 2. Access the Menu (indicated by 3 vertical lines) and choose Settings. 3. Select the Privacy & Security in the sub-menu. 4. In the drop-down menu next to "Firefox will", choose Use custom settings for history. 5. Remove the check mark next to Remember search and form history. 6. Close the settings page. Any changes you've made will automatically be saved. Turn off Autofill in Microsoft Edge 1. Open Microsoft Edge. 2. Select the More actions button (indicated by 3 horizontal dots) . 3. Select Settings → Profiles. 4. Select Personal info, and move the "button" to the left, which will disable saved addresses. or click on edge://settings/personalinfo ☝️Note: These steps may change depending on your browser version or future updates to Chrome, Firefox, Safari, and Edge. We will do our best to keep this up to date for you, but if you have an older version and need help turning off Autofill, don't hesitate to reach out to us!

How to Add Konnect to Your Home Screen on iPhone and iPad

1. Launch Safari on your ‌iPhone‌ or ‌iPad‌. 2. Navigate to https://my.konnect.software 3. Tap the Share icon (the square with an arrow pointing out of it) - at the bottom of the screen for an iPhone. - ad the top of the screen for an iPad. 4. Scroll down to the list of actions and tap Add to Home Screen. (If you don't see the action, scroll to the bottom and tap Edit Actions, then tap Add next to the Add to ‌Home Screen‌ action. After that, you'll be able to select it from the Share Sheet.) 5. Wait for the Konnect icon to load and if you like, change the name of the App. 6. Tap Add in the top-right corner of the screen. Your new "web app" will appear in the next available space on your device's Home screen. To move it like you would any other app, tap and hold its icon, then tap Edit ‌Home Screen‌, and you'll be able to drag it to your desired location. When you've placed it where you want it, tap Done. How to in Images: 1. Tap the Share icon 2. Tap Add to Home Screen 2. Tap Add.

How to setup a receipt/docket printer

Konnect can be connected to your receipt printer to print receipts for your clients. Any device can print out receipts if it is setup correctly, however, the program must be installed and running on a Window's PC. This PC is also required to have the printer/cash drawer attached. Step 1: Visit https://my.konnect.software/Admin/ReceiptPrinting/Setup Step 2: Type in your Advertisement Text if you wish to any text displayed on your receipt. Step 3: If you wish to have the Client's Phone Number printed on the receipt, set Print Receipt - Include Client's Phone Numbers to Yes. This will print out the client's mobile, work and home phone number. Step 4: Under Peripheral Setup, Do you have a receipt printer. Set this to Yes. Step 5: Click on Download the Peripherals Program. Once it has finished downloading, install the program. This will allow Konnect to connect to your receipt printer. Step 6: When the program has installed, run Konnect Peripheral. Step 7: Go back onto Konnect and click Copy to Clipboard, this will copy the Peripheral link access code. If you receive an error "Access Code is incorrect". Ensure you copy and leave your peripheral link code in the Konnect Peripheral program and restart the Peripheral Program. Step 8: Go back onto the Konnect Peripheral Program. If the error "Access Code is incorrect", paste the Peripheral link code that you have previously copied into the Access Code. Step 9: Select your Printer. If the printer does not show up in the list, install the printer drivers that came with your printer and restart the Konnect Peripheral Program. Step 10: If your printer does not support graphic printing or is printing very slow, tick the ESC/POS printing box. Step 11: Go back onto Konnect and click Save. Step 12: Restart Konnect Peripheral. Konnect is now setup for receipt printing. Complete a transaction as usual and when the sale is complete/parked. Click on print. This will now print your receipt out through your designated printer. Troubleshooting: Printer not working - Konnect does not control how your printer works. - Try printing a test page from Windows to confirm your printer is working. - The most common issue is a misconfigured printer driver setup. - Try turn on or off the ESC/POS Printing setting in the Setup - We recommend restarting Konnect Peripheral Program after changing printer settings

Sorting Results

Some search pages allow you to sort your results, here is how you can do it. Step 1: How to tell if your search result can be sorted. When you are on a search page one of the labels of the table will have an arrow either pointing up or down indicating the field and direction the results are being sorted. If you put your mouse over the label, the background will change colour, this will let you know you can click on it to sort the results. Step 2: If your click on another label you will be able to sort the results based on the label you selected, you can also click on a label that is already being sorted and change the direction of the sort results. Note: If you click on a label and nothing changes, this indicates the results are fixed and cannot be sorted.

How to create a Shortcut for your Android Device for quick access

To quickly access Konnect, Android devices have the ability to allow you to pin a shortcut onto your home screen. Step 1: Load Konnect on your browser. Step 2: Enter your username and password. Click on Remember Me. Step 3: Click the icon with 3 vertical dots on the top (See screenshot below). Step 4: Click Add to Home Screen. Step 5: Click Add. This will add Konnect to your home screen as an icon. Step 6: Konnect will now be added to your home screen.