Customer Service

Customer Service

Last updated on Sep 10, 2026

It is recommended that you enter all shipment of products and goods into Konnect as soon as you receive them. This ensures the software is consistently being updated with the correct amount of goods currently in stock.

To receive goods:

Step 1: Click the Transactions tab and select Receive Goods.

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Step 2: Select the products that you received and enter it into the system along with the quantity, followed by their cost price and click +. The cost price can be found on your order invoice you received from your supplier. Once done, click Complete.

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