Customer Service

Customer Service

Last updated on Sep 10, 2026

Add clean up times for all services or bookings. This feature is especially useful for businesses that require their team members to clean up their workspace before serving the next client.

To add clean up times in Konnect, follow these simple steps:

Step 1: Log into your Konnect account and go to Store Admin.

Step 2: Click on Settings under Appointments.

Step 3: Under the Use Clean Up Time section, select Yes. This will display more options for you to set up your clean up time.

Enter the additional time (in minutes) you wish to include in your booking for clean-up.

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Step 4: Choose whether you want to set the clean up time Per Service or Per Booking.

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Step 5: Click the Save button to apply the changes.

Note: If your service includes a finishing time, the clean up time will be added to the finishing time.