How to perform a Write On / Write Off

Customer Service

Customer Service

Last updated on Sep 10, 2026

Use Konnect’s write on and write off the transaction to increase and decrease stock holdings. This will help you maintain your stock levels.

To increase your stock holdings

Step 1: Go to the Transactions tab and select Write On Product.

Step 2: if required, use the Search option. Then select the Product you would like to add to the transaction.

Step 3: A reason pop-up will appear, prompting you to select a reason for this write on. Select the most appropriate from the list and click Add Item.

Step 4: Continue performing Step 2 and 3 until you have selected all the products you wish to write on. Once done, click the Continue button to move to complete the transaction.

Step 5: Once you have confirmed the details of the transaction, click the Complete button.

To decrease your stock holdings:

Step 1: Click the Transactions tab and select Write Off Product.

Step 2: if required, use the Search option. Then select the Product you would like to add to the transaction.

Step 3: A reason pop-up will appear, prompting you to select a reason for this write off. Select the most appropriate from the list and click Add Item.

Step 4: Continue performing Step 2 and 3 until you have selected all the products you wish to write off. Once done, click the Continue button to move to complete the transaction.

Step 5: Once you have confirmed the details of the transaction, click the Complete button.