When filling out fields and forms, some information may be saved within your browser using a feature called Autofill:

While some of this information may be your client's personal details, Autofill can also save data when this feature is enabled! 😱

To protect you and your data, we recommend turning Autofill for forms **OFF**!

## Turn off Autofill in Chrome

1. On your computer, open Chrome.
2. At the top right, click **More** (indicated by 3 vertical dots) → **Settings**.
3. Click on 'Addresses'
4. Turn off Autofill forms.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRUM3alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--071f23e1a38a7be37310618457c8f994f3f8917c/c78544a2fc1d7109.png)

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## Turn off Autofill in Safari

1. On your Mac, open Safari.
2. Go to **Safari** → **Preferences**.
3. When the preferences box appears, click on the **Autofill** tab.
4. Uncheck all the boxes (except user names and passwords if you use Safari to maintain your login information).

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRU83alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--ec03912f6d75a0dc05243e3623b2c09b2ccaaea0/6ab16d8bd88622ae.png)

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## Turn off Autofill in Firefox

1. On your computer, open Firefox.
2. Access the Menu (indicated by 3 vertical lines) and choose **Settings**.
3. Select the **Privacy & Security** in the sub-menu.
4. In the drop-down menu next to "Firefox will", choose **Use custom settings** for history.
5. Remove the check mark next to **Remember search and form history**.
6. Close the settings page. Any changes you've made will automatically be saved.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRWk3alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--55a69e4191c97c8842653deca86720691124e3ea/9b453bba350f41fc.png)

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## Turn off Autofill in Microsoft Edge

1. Open Microsoft Edge.
2. Select the **More actions** button (indicated by 3 horizontal dots) .
3. Select **Settings** → **Profiles.**
4. Select **Personal info**, and move the "button" to the left, which will disable saved addresses.

or click on <edge://settings/personalinfo>

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRW03alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--89909ecd2e081081323d240d8b662c1b52225594/5a9f18f2793757fd.png)![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRXE3alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--8448cded1ecca27aa29119bb60b72995376f520a/d02ede119313e3d5.png)

☝️**Note: These steps may change depending on your browser version or future updates to Chrome, Firefox, Safari, and Edge.**

We will do our best to keep this up to date for you, but if you have an older version and need help turning off Autofill, don't hesitate to reach out to us!