A loyalty points system is an awesome way to make your clients feel appreciated while you increase revenue.

Konnect automatically allocates points or dollars to your client’s card depending on their spending habits.

For ideas on how to set up a loyalty program, [click here](https://www.konnect.software/salon-loyalty-program/)

Click the following link to add loyalty points to a service:

<https://my.konnect.software/Services>

**or**

From the top menu, click on the **Products tab.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTk83alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--9a3933be0fe8f6432c5290e23df2b1685ac2b983/a76925ecd25077b7.png)

From the drop-down menu, select **Services.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCUEs3alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--96ae9bc8ee932862ee1927892b296ab28d4d59fd/b1252bb070eef267.png)

The **Services** page will appear.

Select the desired service by clicking on the service name**, e.g. Eyelash Tint.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCUFM3alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--2afcd6965d4c2c9740381ca9f3ea8b2b7c4bae1f/9c914d168cae8b79.png)

Click on the **Loyalty** button.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCUG03alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--2ccda5643542120996dbdfcb6c1e2bad3f12f581/191ecb44a94932a5.png)

The **Loyalty** page will appear.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTDNualFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--34118431ac7c159762b83d55357cc4829f55cb42/e9fbac90abf53f19.png)

**Loyalty fields.**

**Loyalty points:** Set the number of loyalty points you wish to allocate to this service.

**Increase by** will be the first field you see.

Keep this selected and add the number of points by clicking the **+plus** sign to increase the amount or the **-minus** sign to decrease the amount.

Alternatively, you can simply type in a numerical amount. **e.g. 1**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTUxualFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--bf23603d6a31949878e42a8af5acc56e5c39add5/97f72ff667fd9642.png)

If you need to reduce this amount in the future, you can select the **arrow** in the drop-down menu next to **Increase by** and select **Subtract by.**

Then continue as above by adding in the new loyalty point amount.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQVc4alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--30baded7839031a745dc495ae83cc4f4d3a7769c/14a2cbd1680c7aaf.png)

**Loyalty money:** Set the loyalty dollar amount you wish to allocate to this service.

Leave this section blank if you are using the points system.

You may also choose to use a combination of both **loyalty points** and **loyalty money** if desired.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTXZualFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--ce7d935e6398e94967f32f58e569c43a785c07d8/6b0ac7f7dc896118.png)

If you need to reduce this amount in the future, you can select the **arrow** on the drop-down menu next to **Increase by** and select **Subtract by.**

Then continue as above by adding in the new loyalty point amount.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQXE4alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--39e210e5702cdf07b0d7678b8b39fcc4eda9e203/274131f6259a5d5e.png)

**Points Redemption:**

**Free when client has:** This is the first field you will see.

Add the total number of points a client needs to receive this product free of charge.

Add numerical amount, **e.g. 15 loyalty points.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTkhualFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--de20a547973d4c1d2e206d00ac7280b3b6baeb7f/cc15bc6048d16505.png)

**Or**

Select the **arrow** on the drop-down menu next to **free when client has** to reveal another option.

**Never give for free:** Select this option if you do not want to allow this service to be given free of charge.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTnZualFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--404b7c31c520e856a3d1da2722ec0f954c1919d3/955b8ba04ecafd43.png)

Once completed, click the blue **Save** button.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQks4alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--c3e70882125e1ab4cbadf761d7f9af39698a346c/4b4a3ffd417e6d0a.png)

Yay! You’re done.