## Here are some steps to check to ensure your settings are correct:

1. **Check your opening hours.**  
   See <https://my.konnect.software/Admin/OpeningHours>  
   ​
2. **Check your team members default working hours.**  
   Select the employee at <https://my.konnect.software/Employees> and select the **Hours** section.
3. **Check your Team Roster.**  
   See <https://my.konnect.software/Rosters> and select the date in question.

   *Remember Rosters override the default working hours set in step 2*

## Your calendar will also show you where the start and end times come from

- The clock symbol means the displayed time from the employee's default working hours - See 2 above

  ![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSjJkalFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--dd0d70f188e5b09af04f515aa7f7d2c04abd269e/f9d01e44a3448a59.png)

- The employee symbol means the displayed time is from a roster - See 3 above  
  ​

  ![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQys3alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--9ffdb5972b1257b14789e9c9b053e0ebde035e65/4a2d29e1fb1cba1e.png)

***Tips:***

**Rosters always override the default working hours of an employee.**

**Remember to ensure all hours are correct - Check AM and PM times.**

If you have any questions, please contact support and have handy some screenshots of each of the above screens so we can review the details with you.