Konnect can send welcome messages to your clients after their first visit.

To set up a welcome message, click the Marketing tab and then Marketing Setup or go to [https://my.konnect.software/Marketing/Setup](https://my.konnect.software/Marketing/Setup/Welcome)

**Step 1:** In the Welcome section, Select **Add New Message** or edit an existing message.

**Step 2:** Enter the Details of the message you would like to send.

**Step 3:** Once satisfied with your message settings, click Save.

You can check if the client has received their welcome message in their Client Card under the Communications Setup

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Please Note:

- Messages are only sent to clients set up in the system within the past 30 days and have had a booking in the past ten days.
- The Messages are typically sent to the client to 1-2 hours after their first booking.
- Messages will not be sent if the client has Do Not Mail set in their Client Card.