When you no longer stock a product, you can easily suspend it from the system to avoid confusion or errors. This will ensure your system is always updated with the correct product list and is especially important if you are selling your products online.

Click the following link.

**<https://my.konnect.software/Products>**

**or**

From the top menu, click on the **Products tab.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTk83alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--9a3933be0fe8f6432c5290e23df2b1685ac2b983/a76925ecd25077b7.png)

From the drop-down menu, select **Products.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTmE3alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--ae3ab8f4b3360a767ca4f203c0ffb321f761c961/d275d3dcc353e184.png)

The **Products** page will appear.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQ1k5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--807fdcc62d84eba034f6a9f8e0b5fe7e9ee1c3f7/8c05267dbfb958f5.png)

Select the product you wish to **suspend.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCREE5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--fdf26fa904e8f4aac03e87d616bd6be387ef0654/35ecdfd79bc2952c.png)

The **products** details page will appear, as shown below.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRUE5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--36cb8b25a7e4938321d3fc590f96ce2f3d9b38d6/1fec5b7c962d9dc4.png)

Click the Blue **Active** slider button, and the status will change to **Suspended.**

**Suspended** status shown below.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRk05amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--80f88e188e005bcf20c35889f6ef869364b24788/5d89ff9769f1c771.png)

Remember to click the blue **Save** button.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRjQ5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--95e5db258d91c15394f9f2d3d28cc5f679cfe1ef/efc355228a20f888.png)

**You have now suspended a product.**

**Have a great day!**