All suspended items, be it a product, service or a category, continue to remain in the system's database and is hidden from active items. If you need to recall the item, you simply have to reactivate it.

**To reactivate a suspended product:**

**Step 1:** Go to the Products tab and select Retail Products.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTk83alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--9a3933be0fe8f6432c5290e23df2b1685ac2b983/a76925ecd25077b7.png)![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTmE3alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--ae3ab8f4b3360a767ca4f203c0ffb321f761c961/d275d3dcc353e184.png)

**Step 2:** The Products list will appear. Tap **Filter** and then **Suspended**, then Apply.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCUFE5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--7919d96b6c15dc9248ae01f6e0526eed70a2767a/5d3e8dc0bf2e91d9.png)

**Step 3:** Locate the product in question and change the Status to Active.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTmM5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--86e52082beee6162365b65eb6a0dcee9a9c525b8/c7b3de940e23822a.png)