When you no longer require a category, it is best to suspend it from the system to avoid confusion or prevent products and services from being assigned to the incorrect category.

Click the following link:

**<https://my.konnect.software/Categories>**

**or**

From the top menu, click on the **Products tab.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTk83alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--9a3933be0fe8f6432c5290e23df2b1685ac2b983/a76925ecd25077b7.png)

From the drop-down menu, select **Categories**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSkU5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--c225aac09a6bcddb4f90c6182fe46abdad345827/4b69ee9b5377c22c.png)

The **Categories** page will appear.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSlk5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--3561fcbdb7327736661c1738e897477013130da4/e9dab097729207d3.png)

Select the **Category** you wish to **Suspend, e.g. Discounts.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSjQ5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--5d05633080f115caf775f110a8ba8d40158f522e/f4f204f6e3c37579.png)

The **Categories** details page will appear, as shown below.

Click the Blue **Active** slider button, and the status will change to **Suspended.**

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQlZ0amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--5a634c61ddb0087b56a58ed4e1d680f3d0124019/6911eda31e9e9dab.png)

**Suspended** status shown below.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCUHc5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--dc9e81178e81612d9f866abef93d01d5157a8104/44ed0e9d19727362.png)

Remember to click the blue **Save** button.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRHB0amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--01f446a15e8bae79319b0f200db46106c23157d4/e9c2f38f7d9d2a4d.png)

**You have now suspended a Category.**

Whoop, Whoop!