All suspended items, be it a product, service or a category, continue to remain in the system's database and is hidden from active items. If you need to recall the item, you simply have to reactivate it.

**To reactivate a suspended category:**

**Step 1:** Go to the **Products** tab and select **Categories**.  
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![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTk83alFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--9a3933be0fe8f6432c5290e23df2b1685ac2b983/a76925ecd25077b7.png)![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSkU5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--c225aac09a6bcddb4f90c6182fe46abdad345827/4b69ee9b5377c22c.png)

**Step 2:** The Categories list will appear. Tap **Filter** and then **Suspended**, then Apply.  
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![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCUFE5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--7919d96b6c15dc9248ae01f6e0526eed70a2767a/5d3e8dc0bf2e91d9.png)

**Step 3:** Select the Category and change the status from Suspended to Active and click Save.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCUHc5amdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--dc9e81178e81612d9f866abef93d01d5157a8104/44ed0e9d19727362.png)